Online Dispute Resolution: A New Frontier for Conflict Resolution
Online dispute resolution (ODR) refers to the use of technology, specifically the internet, to facilitate the resolution of disputes between parties. It is a relatively new field that has grown in popularity in recent years, particularly due to the increase in online transactions and the convenience of resolving disputes remotely. ODR can take various forms, including mediation, arbitration, and negotiation, and can be used in a variety of contexts, such as consumer disputes, intellectual property disputes, and employment disputes. ODR is more accessible than traditional methods, particularly for parties who live in different countries or who have mobility issues. ODR allows parties to participate in the dispute resolution process remotely, using their own devices, rather than requiring them to travel to a physical location. This can make the process more convenient and less burdensome for parties, and can also help to reduce the costs associated with dispute resolution. ODR can al...